WP Engine: My Pros and Cons of WP Engine Hosting Web Hosting Thailand
WP Engine is a Managed WordPress Hosting service based in Austin, TX. They was among the (if not the) very first companies to supply managed hosting services particularly for WordPress. Web Hosting Thailand
While they have lots of competitors in both the basic hosting and handled WordPress hosting verticals, they are still the marketplace leader in lots of ways -and they have broad name recognition and cutting-edge features.
With the development of both self-hosted WordPress and website contractors, the hosting industry has actually become a super-confusing place.
I wrote a whole post about WordPress Hosting vs. Web Hosting. But here’s the brief version: They all differ in services supplied. Some merely have WordPress-trained tech support. Some offer services such as server-side features and staging for WordPress.
And after that there’s a different level of handled WordPress Hosting where you are not truly buying hosting per se, but rather services to keep your WordPress install live. Generally, a Managed WordPress Hosting service provides a menu of services customized to WordPress at a greater cost point, so that the website owner can focus less on speed + security and more on the website content + functionality.
Every competitor in the Managed WordPress Hosting has a various offering. And there is no standardized “menu” of alternatives, however as a whole, they all compete with standard shared Linux hosting offerings and personalized WordPress hosting choices.
In any case, that’s the field where WP Engine plays. It’s complicated, yes, however it is very important to comprehend before making apples to oranges comparisons.
There are a lot of WP Engine reviews online, normally with user-generated evaluations based upon anecdotes and personal experience. That’s great however I take a various technique. This evaluation will take a look at the pros + cons of WP Engine in the context of all web hosting options to see who it is a “best fit” for. Web Hosting Thailand
I’ve used WP Engine for various tasks because 2012. I do not utilize them for my primary websites today (see conclusion), but I do have an existing client on WP Engine who absolutely loves them. Here’s my WP Engine evaluation structured as pros and cons.
Disclosure: I receive referral fees from any companies discussed. All data & viewpoint is based upon my experience as a paying client or specialist to a paying client.
Pros of WP Engine
To start, WP Engine does pretty much measure up to its pitch on its homepage where they promise “stunning speed, effective security, and best-in-class customer service.” Here is their discount pitch video:
They primarily target websites that are moving from other hosting companies (ie, customers dissatisfied with current hosting).
Here are some of the big advantages that I’ve seen as a customer & consultant to a customer. Web Hosting Thailand
Speed and Performance
There are a lot of variables that enter into website speed, but the rule of thumb is that the more intricate your site is, the more complex the solutions to speed ended up being.
From package, WordPress is fairly lean and fast. If you are running a mainly text website with a few standard plugins and a couple of little images, you’ll be great with an economical shared hosting plan from someone like InMotion, HostGator or Bluehost.
However few site owners keep their WordPress set up lean. There’s normally extra plugins, customized theme files, great deals of images, widgets, advertisements, kinds and more.
All these features integrated with decent levels of traffic can begin to decrease your WordPress install.
But a slow site doesn’t mean that you need a larger, better server. It does suggest that you have to get smarter about speed. In some cases it’s as easy as getting a more powerful server, however in some cases it’s more about caching particular resources in a certain order and enhancing your files. Simply puts, it gets complex.
Imagine you are attempting to transport a trailer with a pickup truck. Imagine your trailer keeps getting much heavier. It’s pointless to keep grumbling that your truck is not big enough when you might just have to eliminate the emergency brake, set up a turbocharger, refresh the transmission fluid and consolidate your load.
The point is that WordPress requires assistance to stay quick as you grow. There are a lot of services … but either you or a developer must implement them.
That’s where managed WordPress hosting is available in. WP Engine looks after (nearly) all speed issues. They have customized servers with very aggressive caching as well as advanced “stack” than a common webhosting. They likewise have trained support who will enter into your WordPress set up and recognize the specific chokepoint to get your site moving. Web Hosting Thailand
They don’t even enable caching plugins on their installs because they have actually such a tailored caching setup.
The intriguing thing is that even unoptimized WordPress installs still succeed on their platform due to the fact that their platform does the additional work.
Here’s the speed test for among my customers on WP Engine (who has a bloated style, additional scripts, too many uncompressed images, to name a few things):
Keep in mind the Time To First Byte and the Start Render numbers. That measures how quickly the server returned enough information to start loading the page.
It’s great to have that sort of speed right out of the box, and have it stay that way no matter how huge or complicated the site gets.
*Keep in mind that the other point here is that if you are obsessed about speed, you can get even much better numbers with WP Engine than you might get with other services because you are free to concentrate on speed factors that you can quickly control like image compression, usage of scripts, etc.
. The last observation on speed, WP Engine not just provides an incorporated CDN, but they also offer international information centers in case your audience is mainly in Asia and/or Europe. Web Hosting Thailand
If you are trying to get top speeds without messing with layered caching plugins ” the WP Engine does exactly that.
Customer Support Web Hosting Thailand
Consumer support has actually been a core part of WP Engine’s pitch because they were founded. After all, they are truly selling more of a service (ie, handled hosting) than a product (ie, hosting). It makes sense for them to place a huge emphasis on support.
Here’s a screenshot from among my first contacts with support back in 2012:
Look at the response|reaction|action} time, that wasn’t an autoresponder either.
Now, the business has grown & altered a lot ever since. They went through a stretch where they were getting a great deal of criticism about over-promising on support.
That said, the tough feature of client support is that so much of the judgment is anecdotal. Everyone has a story, but you never understand if the story is due to the fact that they spoke with the one rockstar-vs-rookie having an awesome-vs-terrible day. Like I mention in every hosting review, the vital part is to see if a company treats support as an investment or an expense.
I like to look for access, systems, and understanding, all 3 need an investment of money, time and expertise.
Based on my current interactions and research, they are doing much better striking all 3 boxes. They maintain a variety of support channels (consisting of phone for non-Basic strategies). They have a quickly, trackable ticketing system and are offered all over on the website by means of chat.
Based upon their tutorial videos and comprehensive knowledgebase, they tick the understanding box. Every support that I or my client has actually engaged with in fact knew the fine workings of WordPress and has actually had the ability to problem-solve on the fly.
The most outstanding (yes, this is anecdotal, however still) experience was a three-way call in between my customer, myself and WP Engine throughout my customer’s shift to HTTPS/ SSL. The associate was not just able to obtain on (and stay on) the phone, however he had the ability to adeptly assist us “turn the switch” quickly in addition to looking after a number of problems (ie, submitting a non-HTTP sitemap and fixing insecure image links) within WordPress for us. Web Hosting Thailand
I make sure that WP Engine still has support concerns,specifically since their customized platform puts a lot of pressure on quick, accessible support (as I’ll display in the disadvantages). But they appear to know that support is core to their value and do make the required investment.
WordPress now powers over a quarter of the whole Internet. That implies that it is a prime target for hackers & malware distributors.
However there is absolutely nothing naturally insecure about WordPress that is not a concern with all software. WordPress has the upside of being open-source with a very large community launching updates & screening vulnerabilities.
If you run your very own WordPress set up, the security fundamentals are fairly uncomplicated:
- Keep your install & all your plugins updated
- Only install files from reputable creators
- Run a security plugin to lock down the most common brute force attacks
- Keep a backup for when things go wrong
* Aside, I utilize JetPack for the last 2. It’s made by & powered by Automattic, the business arm of WordPress.
You’ll discover that although security on WordPress is simple, the obligation is still on you to keep things protect. Similar to having a deadbolt not does anything if you do not lock it, keeping your website secure is still eventually on you.
And like speed & efficiency, WP Engine basically takes all those finest practices and does them for you. They run automated backups to keep everything off-site & prepared to roll back if something takes place. Because you technically have an “set up” on their server (rather than an account), they tackle a great deal of security concerns globally on the server level.
WP Engine likewise works carefully with top security companies on code evaluations in addition to running their own team. They also make the guarantee that if you’re hacked, they look after it for free.
I personally have never ever been hacked on my main/ or secondary sites (knock on wood), but have actually assisted customers who have actually been. It’s discouraging, tiresome & a normally expensive scenario (even if you are utilizing a service like Sucuri). Having a professional security group look after your WordPress install is a huge pro in my book. Web Hosting Thailand
Pricing on Value
WP Engine is not inexpensive. Their Start-up plan is $35/mo and includes a single set up and just as much as 25,000 visits per month.
For benchmarking, you can get an effective, trusted VPS (ie, your own not-shared server) for the exact same cost from InMotion. And if you are just starting out with a single domain, you can get a shared hosting strategy from Bluehost for simply a couple dollars monthly.
Both which enable more storage & more check outs (ie, generally as lots of as you can deal with) than WP Engine. I have actually run sites that have actually had 60k check outs per month on a shared server. I’ve also run lots of small WordPress websites off a low cost shared hosting.
However I’ll cover that rates disadvantage in the cons of WP Engine, however here’s the important things.
For some site owners, if you break out WP Engine by overall value & factor in your very own (or your developer’s) time, their pricing is fantastic.
Simply running WordPress updates monthly & QA’ing your installation can take around 30 minutes on a monthly basis. If your (or your dev’s) services are billed at $50 (or more)/ hour, then that’s WP Engine’s entire monthly cost right there.
If you lose any gos to due to downtime from a bad plugin upgrade, then that might be WP Engine’s entire monthly fee right there.
If you do a hot-fix (ie, you don’t use a staging area) on your PHP code, and knock your website down … then that could be WP Engine’s whole regular monthly cost right there.
Losing visitors due to speed problems or downtime expenses lost earnings.
Additionally, premium security can cost about $16/month minimum. Not to mention any personal or designer time fixing problems.
Essentially, if your time is better assigned far from technical problems, then WP Engine makes a lot of sense on value. As a managed WordPress hosting service, that’s really their thing. Hosting services are an investment rather than an expense.
Which sort of value-based rates segues into another pro for WP Engine, their concentrate on their core markets. Web Hosting Thailand
Like I said at the beginning, WP Engine isn’t for everybody. There are 3 types of customers that WP Engine appears to be a suitable for. For those 3 kinds of customers, WP Engine has a strong focus with plenty of tools & focus for each.
From their backend procedure, the first client type appears to be WordPress developers and designers who want to focus on advancement & style without dealing with hosting upkeep, and have clients who have some spending plan. The designer/dev builds the site directly in WP Engine’s staging environment, releases the site, then hands the site over to their customer.
The designer can ensure their customer that WP Engine deals with the hosting, security & speed. There’s little requirement for a continuous fundamental site upkeep. For this market, WP Engine has interesting tools consisting of staging, git push, site migration and transferable installs.
The 2nd client type is the growing website owner who is annoyed at having to deal with technical development headaches. They’ve outgrown their shared hosting and need to relocate to a much better host.
They’re likewise established enough that they have some budget for handled services. WP Engine has tools like the automated migration tool & consumer support to make that procedure take place. The phone support is a crucial factor, especially being able to “simply call WP Engine an have them repair it.”
The third customer type is a start-up site owner that has the budget plan and wants a long-lasting platform that they can grow with. They are comfy learning WP Engine’s special backend and plan on releasing a near-complete website at one time.
They don’t have any prior routines or custom-mades brought over from previous hosts or sites. Once again, for this market, WP Engine has the scalable functions, customers, and support that they can make guarantees and provide support to win & keep this kind of customer.
With these types of clients, WP Engine knows how & where they are coming from, numerous of the enhancements they make are focused on these markets (ie, the Git push functionality), instead of mass-market enhancements like knowledge-bases, user-friendly backend, etc.
This advantage is similar to WP Engine’s market focus, however it’s actually worth calling out in this evaluation revision. Web Hosting Thailand
WP Engine stands out not only on current functions but also on creating new, innovative hosting functions. Every version of WordPress 4 has rolled out brand-new developer functions that WP Engine has had the ability to integrate.
Even general web development best practices have actually altered significantly considering that I started observing the market *. WP Engine has created tools to match.
* I’m an SEO/ online marketer by trade. I know enough web development to incorporate finest practices into execution & projects with designers.
Here’s a screenshot of WP Engine’s Git Push setup that has actually been around for more than 2 years.
Even for non-developers like me, WP Engine has one-click staging areas to allow even DIY siteowners to get away from “cowboy coding” into proper web development best practices.
There are too many other specifics here to name, but in general, WP Engine has a strength in rolling out new, useful hosting features.
Cons of WP Engine
Similar to any service, WP Engine is not the very best fit for everybody. There are plenty of WP Engine grievances around the Internet. Some are anecdotal. Some are embellishment (ie, SEOs complaining about dev websites). And lots of are valid because they merely aren’t a suitable for everyone. For all their awesomeness in some locations, they have some cons which keep them from being an excellent fit for some consumers. I do not use them for this website because I do not require a number of their functions and I’m comfy “putting pieces together” w/ my InMotion VPS setup. Web Hosting Thailand
All that said, here are some of the larger picture drawbacks of using WP Engine.
Initial and Ongoing Complexity
To achieve the speed, security, and scale they promise, WP Engine does things in a different way. Which distinction can be rather complicated– particularly if you have just enough experience with hosting environments to be dangerous.
Their backend setup has improved. It’s cleaner, but it’s still customized. It’s nothing like a traditional cPanel hosting backend. Unlike lots of hosting business, they likewise don’t supply DNS nameservers.
Even if all the functions are there, the unique backend can cause some designers making errors varying from irritating redirect loops to duplicate content problems to leaving the dev website open up to the general public or just not allowing the functions you’re buying.
If it weren’t for incredible support, I think they ‘d lose more novice consumers than they already do.
Like numerous customized platforms, it makes sense once you overcome the learning curve. But WP Engine’s onboarding is very developer-focused & remains so exception-focused that they never explain finest practice for the basic user. Web Hosting Thailand
Here is their video on pushing your site live –
I’ve set up my share of websites from platforms to customized hosts to cPanel hosting websites, but I had to watch that video several times to make sure I was pointing the right A record/ CNAME to the ideal IP address.
Again, if you remain in WP Engine’s core markets, the customized backend isn’t really going to be a substantial deal (when you get past the knowing curve). However for most, you’ll likely get to find out first hand about WP Engine’s support group.
However here’s the important things.
WP Engine never actually stops being wacky and complex. In their knowledgebase, they have a myriad of website checklists to assist repair all sorts of issues.
And ” if you did not setup your DNS exactly how they’ve recommended ” your site could go down at any time.
Once again– they have reasons that they do all this. And in most cases, support will just take care of it all.
But, you still do not get to set & forget your website. Sure, you do not technically do not have to enter into the weeds of a server panel. In numerous hosting cases (ie, a handled VPS), you don’t have to do it anyhow, and when you do, the knobs and buttons are familiar. Web Hosting Thailand
WP Engine’s proprietary setup cuts both methods terms of lowering & increasing intricacy.
This con is also associated with WP Engine’s unique setup. In order to run their architecture as well as possible, all the installs on their platform have to be somewhat consistent.
They need to have predictable plugins; predictable visitor patterns; foreseeable usage cases. Every hosting business has rules (or really real physical limitations), however WP Engine goes a bit additional to define what you can and cannot have on your WordPress install in addition to tiered overage rates to discourage seasonal traffic spikes and regional storage usage.
They do prohibit particular plugins & admin behavior for excellent reasons, but those bans restrict flexibility and experimentation if your website might manage it.
For example, Yet Another Related Post Plugin is a common plugin. It’s resource intensive, however on smaller sized websites, it gets the job done well. It’s not enabled on WP Engine. That’s bad or bad always. However it does make WP Engine less versatile and available to experimentation compared to running a shared or VPS server.
The method their prices is structured enables less flexibility too. It’s a positive that they will handle all the traffic you can send, however it’s likewise pricey to pay based upon a variety of sees.
If you are running a big launch; are a seasonal business; or just want to drive a rise of traffic to your website, you’ll need to element extra hosting costs into the mix. That puts a cap on how flexible you wish to be with your marketing.
If you are running a lean cached website on a VPS server, you can deal with a lot more traffic than WP Engine would enable on an Individual or Business. And this point goes even more if your site requires many plugins for complete performance.
The exact same goes for storage. With WP Engine, you are spending for performance, not for storage. So if you are looking to use a server for media storage … that use case is out.
In addition, you cannot really do automated email marketing projects from WP Engine. This was something that my customer got required & wound up needing to do an unpleasant migration to another email company mid-campaign.
In either case, that point segues into the last con I discovered with WP Engine, their pricing based on functions.
Pricing on Features and Usage
With WP Engine, you are typically spending for efficiency & not needing to think excessive about upkeep, security & speed. If you take a look at WP Engine’s pricing based upon the functions you’re getting, you really don’t get a great deal.
And if you are the type who will think about your website’s health anyhow (ie, keeping WordPress updated and normally logging in frequently), you’ll likely be paying for “management” that is unneeded. Web Hosting Thailand
Numerous shared hosting servers can deal with the exact same traffic numbers as WP Engine and cost a portion of the cost. My personal website (working on a shared hosting plan from HostGator with standard caching) dealt with more than 15,000 gos to in a 24 Hr duration when a post of mine went viral.
And if you are running a trusted VPS, you can definitely manage a lot more for much less.
They are fairly transparent about how they count check outs, but it can still be quite a surprise for “little” website owners how rapidly they can enter into the $290 monthly tier.
And as pointed out previously that does not even include a lot of the features you don’t get with WP Engine’s plans. You can’t run any e-mail from your servers. You have low limitations on local storage. Anything above the limits needs extra expenses & technical execution of Amazon cloud services.
And most notably for me, you are limited on your installs. If you have a couple of side jobs or low-traffic test websites, you have to factor those into the cost. You can’t use them to expand the expense of your strategy,especially if you are hitting your visitor cap instead of your install cap.
If you are wanting to spend for hosting: ie, a server that will hold & serve up your website files, WP Engine is a pricey alternative, specifically compared to other non-managed hosting alternatives.
Like any service, it’s not about exactly what is best general, but exactly what is best for you based on your objectives, spending plan, resources & practices.
If you are in what I consider WP Engine’s core markets, they offer a fantastic service with a strong item. Their pricing is competitive in the Managed WordPress Hosting space, and they offer more features than “WordPress hosting” plans from other hosting brand names. Their feature-set is unequaled for smart DIYers, WordPress site developers and/or high-traffic sites that do not want to worry about hosting issues.
If handled hosting is a fit for you, then go check out WP Engine’s strategies here.
They do a 60-day money-back warranty. So do a test set up and see what you think of their backend. Make sure to talk w/ support & sales.
If you’re outgrowing your current host & want more freedom/ better rates than WP Engine, take a look at InMotion Hosting’s VPS choice. I have actually appreciated their balance of instinctive backend & responsive customer support.
And lastly, if you are more confused than ever, go take my WordPress hosting quiz. I put all these factors into an enjoyable, Buzzfeed-esque quiz to streamline things. Web Hosting Thailand